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FAQ
How do I place an order?
How do I place an order?
To place an order, browse our products/services, select the items you need, and contact us via phone, WhatsApp, email, or through our website order form. Provide details such as product name, quantity, and delivery location.
How will I know my order was received?
How will I know my order was received?
Once your order is submitted, we will send you a confirmation message or email with the order details and payment instructions.
When do I make payment?
When do I make payment?
Payment is required before delivery unless otherwise agreed. Orders are processed once payment has been confirmed.
What payment methods do you accept?
What payment methods do you accept?
We accept bank transfers, mobile money, and other approved payment options. Payment details will be shared after order confirmation.
How long does delivery take?
How long does delivery take?
Delivery timelines depend on your location and product availability. We will communicate the estimated delivery time during order confirmation.
Can I modify or cancel my order?
Can I modify or cancel my order?
Yes, orders can be modified or cancelled before processing. Please contact us as soon as possible to make changes.
Do you offer bulk or customized orders?
Do you offer bulk or customized orders?
Yes, we handle bulk and customized orders. Contact us directly to discuss your specific requirements.
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